Retail Clerk Lead- Full Time (Harrah's Ak-Chin Casino)
About The Position
The Retail Clerk works in the Gift Shop and the primary role is to assist customers in purchasing merchandise up to and including cashiering responsibilities. Responsibilities Provide excellent customer service and possess effective selling skills. · Responsible for following and adhering to Cash Handling policies and procedures. · Maintain stock levels as directed. · Maintains merchandise on display neatly and in proper area. · Receives and marks prices on merchandise as directed. · Follows proper procedures and maintains cleanliness of the work area. · Sponsors and trains new employees as required. · Assists in monthly inventory. · Process requisitions in a timely manner. · Inventory control in assigned areas (verify current inventory levels, initiate request for P.O.s, order, receive, reconcile) Qualifications Develops improvement plans to control inventory. Is responsible for maintaining staff work schedules. Ensures maximum guest satisfaction and service. Ensures that all services and facilities provided meet Harrah’s standards. Investigates and resolves external and internal guests’ complaints. Responsible for all window and internal displays. Is able to count change, maintain balanced cash drawer, and manage money. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same. Other duties as assigned. ADDITIONALJOB DUTIES: Develops improvement plans to control inventory. Is responsible for maintaining staff work schedules. Ensures maximum guest satisfaction and service. Ensures that all services and facilities provided meet Harrah’s standards. Investigates and resolves external and internal guests’ complaints. Responsible for all window and internal displays. Is able to count change, maintain balanced cash drawer, and manage money. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same. Other duties as assigned.
Requirements
- High school diploma or equivalent is preferred.
- Six months retail or retail-related experience is required.
Responsibilities
- Provide excellent customer service and possess effective selling skills.
- Responsible for following and adhering to Cash Handling policies and procedures.
- Maintain stock levels as directed.
- Maintains merchandise on display neatly and in proper area.
- Receives and marks prices on merchandise as directed.
- Follows proper procedures and maintains cleanliness of the work area.
- Sponsors and trains new employees as required.
- Assists in monthly inventory.
- Process requisitions in a timely manner.
- Inventory control in assigned areas (verify current inventory levels, initiate request for P.O.s, order, receive, reconcile)
- Develops improvement plans to control inventory.
- Is responsible for maintaining staff work schedules.
- Ensures maximum guest satisfaction and service.
- Ensures that all services and facilities provided meet Harrah’s standards.
- Investigates and resolves external and internal guests’ complaints.
- Responsible for all window and internal displays.
- Is able to count change, maintain balanced cash drawer, and manage money.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
- Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
