Retail Chief | Retail Sales Manager Automotive

Pull-A-Part of Memphis LLC • Memphis, TN

81d

About The Position

When your car doesn’t work, your life doesn’t work! That’s our motto here at Pull-A-Part, and it’s the challenge that we help our customers overcome every day! We’re currently looking for happy, goal-oriented individuals, who love to assist people in solving their automotive issues, to join our team. If you are looking to grow with a customer-focused company, then our Retail Sales Manager | Auto Salvage & Recycling opportunity could be your next best career move.

Requirements

• Commitment to delivering friendly, helpful, and professional customer service.
• Leadership / supervisory experience in retail.
• Intermediate knowledge of auto parts.
• Experience managing safety initiatives; building a team; leading projects; and increasing company profitability.
• Strong administrative & organizational skills.
• Demonstrates a collaborative management style with a proven ability to motivate and lead team members.
• Excels in a fast paced, team-oriented environment.
• Good computer skills with the ability to navigate mobile devices and Microsoft Office products.
• Excellent verbal and written communication skills with people at all levels within and outside the organization.
• Ability to manage multiple processes and projects.
• Willing and able to stand, walk, bend, lift 50lbs, and stretch as required by a specific task.
• Reliable means of transportation to work.

Nice To Haves

• Experience in the automotive salvage & recycling industry.
• Bi-lingual in English and Spanish.

Responsibilities

• Develop a culture that focuses on 'Safety First' & 'Environmental Stewardship' and adheres to environmental, health, and safety standards.
• Perform all retail-related functions while exhibiting the four core company values - Respect, Help, Learn & Grow.
• Prioritize the cleanliness and appearance of the facility and your work area.
• Listen to and interact with customers to deliver friendly, helpful, and professional customer service.
• Maintain positive relationships with vendors, suppliers, and other third parties who bring value to our business operations.
• Manage the retail team and Execute the Company Playbook, which includes all company policies, safety guidelines, and standard operating procedures (SOP's).
• Motivate and help the retail team meet daily performance goals.
• Build a team by effectively hiring, training, and developing confident employees.
• Communicate sales & marketing initiatives to Customer Service Associates, and effectively execute strategies provided by the marketing team.
• Perform general office administration duties to include answering phones, processing paperwork, balancing cash drawers, end of month reconciliations, and ordering supplies.
• Commit to working retail store hours, which may include overtime, weekends, and some holidays.
• Be willing and able to work in an industrial environment (both indoors & outdoors) with exposure to all weather conditions.
• Comply with the company dress code policy.
• Fulfill other retail-related tasks and objectives as needed.

Benefits

• Medical Insurance - We offer low-cost medical insurance to our team members and low-cost medical insurance to their additional household members.
• Dental Insurance - We offer low-cost dental insurance to our team members and their additional household members.
• Vision Insurance - We offer low-cost vision insurance to our team members and low-cost vision insurance to their additional household members.
• Life Insurance - We offer FREE life insurance to our team members.
• 401(k) - Plan for your retirement by participating in our optional, 401K plan. Receive a 100% company match on the first 3% of your contributions and receive a 50% company match on the next 2% of your contributions.
• Paid Holidays & Vacation - We observe 9 paid holidays, and we provide each full-time team member with paid vacation time which is determined by length of service.
• On-The-Job Training – A successful team member is a confident team member. We are dedicated to educating our team and providing consistent training and development opportunities.
• Employee Referral Program – We offer a bonus of $500 to our team members who have successfully referred another team member.
• Employee Assistance Program (EAP) - We offer free confidential employee assistance counseling by video, telephone & face-to-face sessions, or text with a therapist.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees