About The Position

This position involves assisting customers with various transactions while ensuring a seamless and friendly experience. The role requires demonstrating expertise in store technologies, inspiring trust and teamwork among colleagues, and effectively resolving customer issues. The candidate will also be responsible for maintaining the security and privacy of customer information and motivating others to participate in initiatives like the Nordstrom Rewards program.

Requirements

  • The ability to effectively build relationships with customers, peers, and leadership.
  • Proficiency in multiple operating systems such as MS Windows, iOS, and Android.
  • Clear, effective communication with strong interpersonal skills.
  • The ability to prioritize multiple tasks in a fast-paced environment.
  • Accountability, initiative, and a high level of ownership.
  • The ability to work a flexible schedule based on department needs.

Responsibilities

  • Assist customers with a variety of transactions through a seamless and friendly experience.
  • Demonstrate expertise in all technologies used in the store environment.
  • Inspire trust, teamwork, and positive team relationships.
  • Defuse customer situations and provide resolution in a timely and effective manner.
  • Ensure the security and privacy of customer information through education, compliance, and resolution of issues.
  • Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program.

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What This Job Offers

Job Type

Full-time

Industry

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

Education Level

No Education Listed

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