Retail Cashier & Sales Floor Support - Brentwood Place Rack

Nordstrom • Brentwood, TN

402d

About The Position

This position is ideal for individuals who are passionate about customer service and problem-solving. The role involves assisting customers with various transactions, ensuring a seamless and friendly experience, and demonstrating expertise in store technologies. The candidate will be responsible for building trust and teamwork, resolving customer issues effectively, and promoting initiatives like the Nordstrom Rewards program.

Requirements

• Ability to effectively build relationships with customers, peers, and leadership.
• Proficiency in multiple operating systems such as MS Windows, iOS, and Android.
• Clear, effective communication with strong interpersonal skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Accountability, initiative, and a high level of ownership.
• Ability to work a flexible schedule based on department needs.

Responsibilities

• Assist customers with a variety of transactions through a seamless and friendly experience.
• Demonstrate expertise in all technologies used in the store environment.
• Inspire trust, teamwork, and positive team relationships.
• Defuse customer situations and provide resolution in a timely and effective manner.
• Ensure the security and privacy of customer information through education, compliance, and resolution of issues.
• Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program.

Benefits

• Medical/Vision
• Dental
• Retirement
• Paid Time Away
• Life Insurance
• Disability
• Merchandise Discount
• EAP Resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed