IKEAposted about 1 month ago
Part-time • Entry Level
Elizabeth, NJ
Furniture, Home Furnishings, Electronics, and Appliance Retailers
About the position
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
Responsibilities
- Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.
- Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.
- Ensure physical shopping tools are filled at closing.
- Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.
- Address customer needs, resolve issues independently, escalate matters to a manager when needed.
- Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.
- When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.
- When supporting in Returns, ensure products and equipment are properly staged.
- When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.
- Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
Requirements
- Lifting up to 50lbs and walking frequently.
