Retail Brand Manager - Buick Street Market/Dunkin

Aramark • Boston, MA

46d • $68,000 - $78,000

About The Position

Management position at Buick Street Market / Dunkin at Boston University, responsible for developing and executing dining solutions to meet customer needs and tastes.  Oversees and manages dining operations where customers order prepared food from a menu.

Requirements

• Requires at least 4 years of experience
• Requires 1-3 years of experience in a management role
• Previous experience in retail required
• Requires a bachelor’s degree or equivalent experience
• Strong communication skills
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time
• Ability to demonstrate excellent customer service using Aramark's standard service model

Responsibilities

• Leverages Aramark's coaching model to engage and develop team members to their fullest potential
• Ensures individual and team performance meets objectives and client expectations
• Ensures safety and sanitation standards in all operations
• Maintains effective client and customer rapport for mutually beneficial business relationships
• Identifies client needs and communicates operational progress
• Ensures the completion and maintenance of profit and loss statements
• Deliver client and company financial targets
• Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
• Creates value through efficient operations, appropriate cost controls, and profit management
• Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensures entire team is trained and able to execute
• Supervises team regarding production, quality and control
• Maintains a safe and healthy environment for clients, customers and employees
• Primarily responsible for food service at an assigned retail food location
• Assists manger in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
• Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
• Assists in location forecast and accounting
• Conducts period inventory; performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards
• Coordinates activities with other internal departments
• Interfaces with vendors and key service users within client organization
• Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations
• Develops and implements retail services plans to improve service, quality and profitability of service areas
• Maintain effective working relationships with other departments to provide a unified retail experience for customers

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
• For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees