Retail Brand Ambassador
About The Position
A storied sports franchise…a world class arena…the best fans… AND YOU Original – Authentic – Vibrant – Attainable Our Game Plan The New York Islanders Hockey Club is one of the most iconic franchises in professional sports, with a deeply passionate and loyal fan base that is second to none. Built on a Dynasty in the 1980’s with four straight Stanley Cup Championships and 19 consecutive playoff series wins, our history has defined a legacy that remains untouched in professional sports. That legacy inspires us to leave our mark in the sports, entertainment, and cultural landscape. In 2021, the New York Islanders moved to our new permanent home, UBS Arena. This state-of-the-art venue, which was built for hockey and made for music, is nestled within the historic Belmont Park – a storied landmark of New York. UBS Arena features best in class facilities and amenities, including premium suites, clubs, and lounges that offer boutique hospitality to elevate the guest experience. UBS Arena is part of a larger redevelopment project at Belmont Park, which aims to transform the area into a vibrant entertainment destination with the opening of Belmont Park Village in 2024 and the new Belmont Park Racetrack in 2026. How to Make the Team We are hiring a part-time Retail Brand Ambassador. If you are passionate about building your retail career in the sports & entertainment industry, then we want to get to know you. The Retail Brand Ambassador promotes our brands and ensures guests have a memorable experience shopping at UBS Arena and Northwell Pro Shop. You will engage guests to help find that perfect item that they must have. Every guest that comes in can help spread brand awareness. We're looking for an enthusiastic lover of sports, live entertainment, and people. You have a true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things New York Islanders and UBS Arena. You enjoy being a part of an exciting and dynamic group, and you’re committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you’d be shocked if guests weren’t positively impacted by their interactions with you. In addition to our game day retail experience at UBS Arena, the New York Islanders operate the Isles Lab Pro Shop in East Meadow, New York. Open seven days a week, the Pro Shop serves as a year-round destination for Islanders fans and the local hockey community. The store supports a wide range of daily operations, including ecommerce order fulfillment, stockroom organization and inventory management, and delivering best-in-class customer service that reflects the pride and standards of our brand.
Requirements
- Excellent communication and customer service skills
- Ability to adapt to different guest interactions and situations
- Willingness to learn and be able to work well within a team
- Punctuality and reliability are a must
- Outstanding and welcoming personality and work ethic
- Flexible schedule and ability to work nights, weekends, and holidays
- Ability to walk, stand and sit for long periods of time
- Ability to lift and/or move up to 25 pounds
- Must be available to work at both locations UBS Arena & Northwell Health Ice Center
Nice To Haves
- Previous experience in retail and knowledge of Retailcloud POS system is a plus
- Experience in skate sharpening and other hockey equipment experience a plus
Responsibilities
- Greet customers enthusiastically and provide knowledgeable assistance on merchandise, sizing, and promotions
- Operate cash registers, handle payments, and issue receipts accurately Greet and sell Islanders merchandise to our guests
- Maintain visual merchandising standards, restock shelves, and ensure displays are clean and appealing
- Support game-day operations including high-volume sales before, during, and after NHL games and events
- Assist with inventory control, including tagging, organizing stock, and conducting regular counts
- Process returns and exchanges in line with store policies
- Promote a fun, fan-focused shopping experience in keeping with the team’s brand and values
- Adhere to all store safety and security protocols
Benefits
- Expanding your experience with an iconic NHL® franchise in our quest for a 5th Stanley Cup
- Experience and growth in the sports industry
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
