Mercedes-Benz Retail Brand Ambassador
About The Position
RBM OF ALPHARETTA MERCEDES-BENZ RBM of Alpharetta is a luxury car dealership with a focus on providing excellent customer service to our clients by making sure we take GREAT care of our associates. We know that happy employees make happy customers! Proudly serving Alpharetta, Atlanta, Duluth, Roswell, Cumming, John's Creek, Buford, Woodstock, Canton, Forsyth, Fulton, Cobb, Gwinnett, Cherokee, and surrounding areas! Employee benefits matter, so we offer a variety of company-paid and voluntary options to meet your needs. At RBM of Alpharetta, we attract and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal growth can flourish. Our family-owned and operated Mercedes-Benz dealership has been operating in Alpharetta since 2007, where we built our legacy on hiring career-oriented, team thinkers and communicators who perform in a manner that exemplifies professional excellence. Brand Ambassador This entry-level position is an opportunity to work with an award-winning dealership by welcoming and educating current and potential customers about Mercedes-Benz vehicles. If you have retail experience, are a car enthusiast, or just enjoy helping people apply today! We have full-time and part-time positions available. Brand Ambassadors demonstrate superior knowledge of Mercedes-Benz vehicles, merchandise and the history of the Mercedes-Benz brand. Mercedes-Benz is the world leader in innovation, technology and safety - so you will have the opportunity to become an authority on the subject.
Requirements
- Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes: completing a full employment application; satisfactory criminal, credit and driving records checks (where applicable); in-person interviews and other inquiries.
- High school diploma (or equivalent) and authorized to work in the USA for any employer.
- All applicants must have a current and valid driver’s license, a clean driving record, and must be insurable.
- Basic communication, problem solving skills, and mathematical skills using American units of measure.
Nice To Haves
- Previous experience in a similar role with similar responsibilities is preferred.
Responsibilities
- Provide outstanding customer service when greeting our customers by: actively listening to their questions, interpreting body language and tone in order to exceed expectations and meet their needs.
- Encourage customers to interact with vehicles on display to generate excitement and brand engagement.
- Maintain retail merchandise and store appearance.
- Manage merchandise purchase transactions and balance cash drawer.
- Participate in special Mercedes-Benz Experience Store Events on property and in the community, including event set-up and vehicle transportation.
- Introduce promotions to customers, pursue vehicle/service opportunities, and convert customer contacts to leads. Achieve established department goals.
- Abide by company policy and departmental best practices and procedures; perform other duties as assigned.
Benefits
- Hourly rate based on experience
- Paid holidays, sick time, and vacations
- Paid training and certification
- Bonus opportunities
- Competitive insurance and retirement benefits available
- Medical and dental coverage
- Company contribution to Health Savings Account for eligible HDHP participants
- Voluntary long-term and short-term disability insurance available
- $25,000 company-paid life insurance for full-time employees (additional coverage available)
- 401(k) retirement plan with company match
- Employee discounts for parts, service and vehicle purchases
- Onsite parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
