About The Position

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Beauty Merchandiser plays a key role in delivering an exceptional shopping experience by ensuring optimal sales floor merchandising, flawless merchandise execution, and by maintaining the visual and operational standards of the Beauty department. You will focus on display updates, maintenance, stockroom organization, and replenishment of stock, as well as the operational execution of Gift with Purchase and Purchase with Purchase promotions, the Open Sell concept, and the Trend Recycling Program. While merchandising duties are a primary responsibility, providing outstanding customer service is the top priority and you will pause tasks to assist customers and address their needs effectively. We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here .

Requirements

  • Possess strong merchandising or visual skills and creativity
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
  • Self-starter; able to adapt quickly to changing customer expectations and needs
  • Ability to flex between tasks efficiently as directed by supervisors while maintaining high standards of accuracy and timeliness.
  • Comfortable to communicate and share information with diverse groups of customers and peers
  • Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
  • Read and understand employment policies and safety rules/procedures in English
  • This position requires lifting, constant moving, standing, and reaching with arms and hands.
  • Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders
  • Reaching, including above eye level, crouching, kneeling, stooping and color vision.
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Nice To Haves

  • Previous visual or merchandising experience is preferred

Responsibilities

  • Greet and connect with customers in a friendly and genuine way.
  • Prioritize customer needs, address their requests promptly and professionally, and guide them to the right products when appropriate.
  • Collaborate with store leadership and colleagues to create a clean, organized, and inviting shopping environment.
  • Maintain a broad understanding and working knowledge of merchandise in open-sell areas and key items across the department to effectively address customer inquiries and contribute to sales success.
  • Install fixture and product display updates in a timely manner, following guidelines.
  • Manage the Beauty Department's Trend Recycling Collateral Program, ensuring adherence to all established procedures.
  • Maintain stockroom organization and perform front-of-house tasks such as merchandise placement, fixture adjustments, and replenishment.
  • Ensure the beauty department remains clean and organized, including maintaining tester stations, cleaning fixtures, and restocking supplies.
  • Ensure consistent adherence to department standards by actively monitoring and maintaining merchandise presentation in open-sell and multi-branded areas.
  • Support Gift With Purchase (GWP) and Purchase With Purchase (PWP) events, including pre-sale pickups and organization of promotional materials.
  • Execute the DIF (Dispose In Field) process in compliance with company standards, properly disposing of waste and handling hazardous materials according to state / local regulations.
  • Participate in the physical inventory process and ensure shortage prevention initiatives are executed.
  • Adhere to Asset Protection and inventory control and compliance procedures.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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