About The Position

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Summary The Beauty Merchandiser plays a key role in delivering an exceptional shopping experience by ensuring optimal sales floor merchandising, flawless merchandise execution, and by maintaining the visual and operational standards of the Beauty department. You will focus on display updates, maintenance, stockroom organization, and replenishment of stock, as well as the operational execution of Gift with Purchase and Purchase with Purchase promotions, the Open Sell concept, and the Trend Recycling Program. While merchandising duties are a primary responsibility, providing outstanding customer service is the top priority and you will pause tasks to assist customers and address their needs effectively. We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

Requirements

  • Flexible availability, including days, evenings, weekends and holidays.
  • Possess strong merchandising or visual skills and creativity.
  • Comfortable communicating and sharing information with diverse groups of customers and peers.
  • Collaborative and able to function as a member of a team.
  • Self-starter in adapting quickly to changing customer expectations and needs.
  • Ability to flex between tasks efficiently as directed by supervisors while maintaining high standards of accuracy and timeliness.
  • Must be able to understand and communicate effectively with customers, co-workers, and supervisors in English.
  • Previous visual or merchandising experience is preferred.

Responsibilities

  • Greet and connect with customers in a friendly and genuine way.
  • Prioritize customer needs, address their requests promptly and professionally.
  • Collaborate with store leadership and colleagues to create a clean, organized, and inviting shopping environment.
  • Maintain a broad understanding and working knowledge of merchandise in open-sell areas and key items across the department.
  • Install fixture and product display updates in a timely manner, following guidelines.
  • Manage the Beauty Department's Trend Recycling Collateral Program.
  • Maintain stockroom organization and perform front-of-house tasks such as merchandise placement, fixture adjustments, and replenishment.
  • Ensure the beauty department remains clean and organized, including maintaining tester stations, cleaning fixtures, and restocking supplies.
  • Support Gift With Purchase (GWP) and Purchase With Purchase (PWP) events.
  • Execute the DIF (Dispose In Field) process in compliance with company standards.
  • Participate in the physical inventory process and ensure shortage prevention initiatives are executed.
  • Adhere to Asset Protection and inventory control and compliance procedures.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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