Retail Banking Specialist

First Bank & Trust•Brookings, SD

74d•Onsite

About The Position

This person shall be responsible f providing a superi service experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible f developing and maintaining client relationships and managing client needs while proactively recognizing opptunities and offering solutions, all while putting people first.

Requirements

This person should have a high school diploma and a minimum of one year of related experience, the equivalent.
This person should demonstrate strong communication skills through excellent verbal and written crespondence, effective listening, and responsiveness.
This person should be genuinely personable, empathetic to others, collabative, and a solution driven problem solver.

Responsibilities

Provide a superi service experience that not only satisfies the wants and needs of the bank's guests but provides them with a unique experience indicative of First Bank & Trust's culture and commitment to the communities we serve.
Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude f sales aids in this responsibility.
Perfm general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly repting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/ TCR(s).
Anticipate needs and advise clients on solutions that personally benefit them.
Assist in the opening of new accounts and establishing new relationships.
Be an expert and educate clients in the bank's suite of products, services and processes that meet both client and community needs.
Proactively seek direction from the Retail Banking Supervis and/ Retail Branch Manager that assures daily wk aligns with ganizational goals. In addition, be persistent in building relationships and collabating with colleagues both in and outside of the Retail business line to meet client needs.
Monit and maintain both the deposit and credit ptfolios f quality and potential risk. If necessary, follow through on collection effts, using all legal means as required by Loan Policy and Guidelines.
Act in accdance with FBT policies and procedures as set fth in the employee handbook.
Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervis.

Benefits

Comprehensive Healthcare Benefits
Peace of mind when it comes to you and your family's well-being with generous health, dental, vision, and life insurance. Plus, optional access to additional life, disability, and other fms of insurance.
401(k) & ESOP Profit Sharing
Employees are owners. Receive a match of up to 7% of your contributions to your retirement account.
Wellness Program
The Healthy Way Program incentivizes gym membership and hosts educational programs and challenges throughout the year.
Student loan repayment assistance program.
Tuition reimbursement.
A robust internal training program that goes beyond onboarding. We want you to continue learning. That's why we offer job shadowing, a mentship program, and me.
Volunteer Service Hours
Paid time to volunteer. Employees get 16 hours to take part in and donate their time to local charities.
Kid's Wld childcare and preschool in Brookings is available f the children and grandchildren of employees.