Retail Banking Specialist II

First Bank & Trust•Vermillion, SD

1d•Onsite

About The Position

This person shall be responsible for providing a superior service experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.

Requirements

an associate’s degree
a minimum of two years of related experience, or the equivalent
demonstrate strong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness
genuinely personable, empathetic to others, collaborative, and a solution driven problem solver

Nice To Haves

a general understanding and aptitude for sales

Responsibilities

Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities we serve.
Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk.
Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items.
Maintain a balanced cash drawer each day.
Remain risk-aware, recognizing and swiftly reporting any suspicious transactions.
Assist in the daily servicing of branch hardware; including ATM and/or TCR(s).
Anticipate needs and advise clients on solutions that personally benefit them.
Assist in the opening of new accounts and establishing new relationships.
Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and community needs.
Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals.
Be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet client needs.
Monitor and maintain both the deposit and credit portfolios for quality and potential risk.
If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
Act in accordance with FBT policies and procedures as set forth in the employee handbook.
Adhere to compliance procedures and participate in required compliance training and all meetings deemed appropriate by supervisor.

Benefits

Comprehensive Healthcare Benefits Peace of mind when it comes to you and your family's well-being with generous health, dental, vision, and life insurance.
Plus, optional access to additional life, disability, and other forms of insurance.
401(k) & ESOP Profit Sharing Employees are owners. Receive a match of up to 7% of your contributions to your retirement account.
Wellness Program The Healthy Way Program incentivizes gym membership and hosts educational programs and challenges throughout the year.
Education Student loan repayment assistance program.
Tuition reimbursement.
A robust internal training program that goes beyond onboarding.
job shadowing, a mentorship program, and more.
Volunteer Service Hours Paid time to volunteer. Employees get 16 hours to take part in and donate their time to local charities.
In-house Childcare & Preschool Kid's World childcare and preschool in Brookings is available for the children and grandchildren of employees.