Retail Banker I - Montville (30 hours)

TD Bank • Montville, NJ

398d • $50,440 - $67,600

About The Position

The Retail Banker I serves as a customer liaison, playing a crucial role in delivering TD's brand promise by providing financial expertise and consultative advice. This position focuses on advising customers regarding their banking needs and solutions, contributing to business objectives and customer satisfaction. The role requires proficiency in banking products and services, customer relationship management, and effective communication to enhance customer experiences and foster long-term relationships.

Requirements

• High School Diploma or GED required.
• 1+ years of related experience required.
• Teller experience preferred.
• Superior customer service skills.
• Strong organizational skills to handle multiple tasks in a fast-paced environment.
• Excellent communication skills with the ability to be concise, clear, and consistent.
• Demonstrated ability to schedule and prioritize work.
• Ability to work independently and meet deadlines.
• Sound judgment in decision making and effective problem solving.
• Proficient in Microsoft Office.

Nice To Haves

• Notary License preferred.

Responsibilities

• Educate customers on bank products and services and refer them to appropriate team members or internal partners.
• Make product recommendations based on customer needs and highlight product features and benefits.
• Utilize Customer Relationship Management tools to identify customer solutions and lead outbound sales activities.
• Evaluate issues and problems based on existing precedents or procedures.
• Build working relationships with customers and related teams.
• Participate in customer outreach and advice activities to deliver on the brand promise.
• Engage in conversations with customers about loan products and facilitate application intake.

Benefits

• Base salary and variable compensation/incentive awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development opportunities.
• Reward and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees