Retail Banker I - Leominster

TD Bank • Leominster, MA

404d • $46,800 - $60,320

About The Position

The Retail Banker I serves as a customer liaison at TD Bank, focusing on delivering exceptional customer service and financial expertise. This entry-level position is integral to achieving business objectives by advising customers on banking solutions and optimizing their relationships with the bank. The role involves educating customers about products and services, facilitating loan applications, and ensuring a positive customer experience.

Requirements

• High school diploma or GED required.
• 1+ years of related experience required, preferably in a teller role.
• Proficient in Microsoft Office and customer service skills.
• Strong organizational skills to manage multiple tasks in a fast-paced environment.
• Excellent communication skills with the ability to be concise and clear.

Nice To Haves

• Notary License (Preferred)
• Teller experience (Preferred)

Responsibilities

• Act as a customer liaison to deliver TD's brand promise through financial expertise and consultative advice.
• Educate customers on bank products and services and refer them to appropriate team members as needed.
• Utilize Customer Relationship Management tools to assess customer needs and identify solutions.
• Engage in customer outreach and provide advice to enhance customer relationships.
• Facilitate loan application processes and maintain active registration with NMLS.
• Participate in team activities to support a positive work environment and enhance service delivery.

Benefits

• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees