Retail Banker I (40) Fairview Road

TD Bank • Simpsonville, SC

390d • $46,800 - $60,320

About The Position

The Retail Banker I serves as a customer liaison, playing a crucial role in delivering TD's brand promise by providing financial expertise and consultative advice to customers regarding their banking needs. This position is essential for achieving business objectives and fostering customer relationships that help clients meet their financial goals.

Requirements

• Must be eligible for employment with a covered financial institution under Regulation Z of the Truth in Lending Act.
• Must be eligible for registration as a registered mortgage loan originator with the NMLS in accordance with the SAFE Act.
• Satisfactory results on a criminal background check and a credit report check are required.

Nice To Haves

• Experience in customer service or banking environment.
• Strong communication and interpersonal skills.
• Ability to work in a team-oriented environment.

Responsibilities

• Promotes the full suite of products, sales, services, and banking capabilities.
• Understands and applies operating policies and procedures.
• Supports the timely and accurate completion of business processes and procedures.
• Escalates non-standard or high-risk transactions/activities as necessary.
• Ensures documentation is accurate and reflects client/business intentions, consistent with relevant rules/regulations.
• Conducts necessary due diligence to support the accuracy of all customer transactions/activities.
• Complies with the Bank Code of Conduct.
• Contributes to business objectives for Operational Excellence by understanding accountability in driving an operationally sound location.
• Executes with excellence by adhering to all risk and control policies/procedures.
• Participates fully as a member of the team, supporting a positive work environment that promotes service, quality, innovation, and teamwork.
• Enhances knowledge/expertise in own area and participates in knowledge transfer within the team and business unit.
• Participates in personal performance management and development activities.
• Keeps others informed about the status/progress of projects and relevant information related to day-to-day activities.
• Contributes to a fair, positive, and equitable environment that supports a diverse workforce.
• Acts as a brand ambassador for the business area/function and the Bank, both internally and externally.
• Utilizes feedback through coaching sessions to demonstrate stronger performance.
• Establishes relationships with partner bankers for effective referrals.
• Collaborates with team members to contribute to the success of the team and organization.
• Seeks opportunities to improve work delivery with high attention to quality standards.
• Takes ownership of own career and aspirations, seeking diverse feedback to enhance skills.
• Positively embraces change.
• Adheres to TD's Shared Commitments and code of conduct expectations.
• Engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda.

Benefits

• Base salary and variable compensation/incentive awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development opportunities.
• Reward and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees