Retail Backroom Coordinator

The TJX Companies, Inc. • Cincinnati, OH

1d • Onsite

About The Position

At TJX Companies, the Retail Backroom Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently, and maintaining an excellent customer experience. This role involves engaging with customers, maintaining a clean and organized store, and upholding a culture of honesty and integrity. The coordinator orchestrates truck deliveries, prioritizes merchandise processing to the sales floor, and trains and mentors Associates on merchandising principles. They ensure merchandise is properly tagged, hung, secured, and coded, and communicate with the Coordinator on Duty for efficient goods flow. The role also involves monitoring team productivity, coaching as necessary, organizing back stock, and maintaining merchandising philosophy and signage standards. Compliance with recycling and hazardous waste programs, effective communication with management, and supporting shrink reduction goals are also key aspects. The company is a Fortune 100 company and the world’s leading off-price retailer, offering opportunities for growth and development within a vibrant, diverse, and collaborative team across its various brands and locations.

Requirements

• Able to work a flexible schedule, including nights and weekends
• Superior communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Capable of lifting heavy objects with or without reasonable accommodation
• Able to train others
• 1 year retail experience
• 6 months of leadership experience

Responsibilities

• Executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team
• Ensuring an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
• Role modeling exceptional customer service
• Creating a positive internal and external customer experience
• Promoting a culture of honesty and integrity; maintaining confidentiality
• Orchestrating truck delivery, prioritizing the processing of merchandise onto the sales floor
• Training and mentoring Associates on merchandising and processing principles
• Ensuring merchandise is properly tagged, hung, secured, and coded
• Communicating with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensuring Associates complete tasks and activities according to store plan; prioritizes as needed
• Monitoring productivity of team and coaches as necessary
• Organizing and rotating back stock for easy replenishment
• Maintaining and upholding merchandising philosophy and signage standards
• Maintaining all organizational, cleanliness and recovery standards for the backroom area
• Ensuring compliance with recycling and, where applicable, hazardous waste programs
• Communicating accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Providing and accepting recognition and constructive feedback
• Partnering with Management on Associate training needs to increase effectiveness
• Ensuring adherence to all labor laws, policies, and procedures
• Promoting credit and loyalty programs
• Supporting and participating in store shrink reduction goals and programs
• Promoting safety awareness and maintains a safe environment
• Other duties as assigned

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match (for those who meet service or hours requirements)
• medical/dental/vision (for those who meet service or hours requirements)
• HSA (for those who meet service or hours requirements)
• health care FSA (for those who meet service or hours requirements)
• life insurance (for those who meet service or hours requirements)
• short/long term disability (for those who meet service or hours requirements)
• paid parental leave (for those who meet service or hours requirements)
• paid holidays/vacation/sick (for those who meet service or hours requirements)
• auto/home insurance discounts (for those who meet service or hours requirements)
• scholarship program (for those who meet service or hours requirements)
• adoption assistance (for those who meet service or hours requirements)
• competitive salary and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed