Retail Backroom Coordinator

TJMaxx•Wayne, PA

1d•Onsite

About The Position

The Retail Backroom Coordinator at TJ Maxx is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. This role also focuses on delivering an excellent customer experience through engagement and maintaining a clean, organized store. The coordinator will role model exceptional customer service, foster a positive internal and external customer experience, and uphold a culture of honesty and integrity while maintaining confidentiality. Key duties include orchestrating truck deliveries, prioritizing merchandise processing to the sales floor, and training and mentoring Associates on merchandising and processing principles. The coordinator ensures merchandise is properly tagged, hung, secured, and coded, and communicates with the Coordinator on Duty for efficient goods flow. They monitor team productivity, coach as needed, organize and rotate back stock, and maintain merchandising philosophy and signage standards. The role also involves upholding organizational, cleanliness, and recovery standards for the backroom, ensuring compliance with recycling and hazardous waste programs, and effective communication with management and Associates. They provide and accept feedback, partner with Management on training needs, ensure adherence to labor laws and policies, promote credit and loyalty programs, support shrink reduction goals, and maintain a safe environment. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail experience
6 months of leadership experience

Responsibilities

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team
Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
Role models exceptional customer service
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
Trains and mentors Associates on merchandising and processing principles
Ensures merchandise is properly tagged, hung, secured, and coded
Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
Monitors productivity of team and coaches as necessary
Organizes and rotates back stock for easy replenishment
Maintains and upholds merchandising philosophy and signage standards
Maintains all organizational, cleanliness and recovery standards for the backroom area
Ensures compliance with recycling and, where applicable, hazardous waste programs
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned