Retail Backroom Coordinator

The TJX Companies, Inc.•Atlanta, GA

18h•Onsite

About The Position

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. The Retail Backroom Coordinator is responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. This role also ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. The coordinator will role model exceptional customer service, create a positive internal and external customer experience, and promote a culture of honesty and integrity while maintaining confidentiality. They will orchestrate truck delivery, prioritize merchandise processing, and train and mentor Associates on merchandising and processing principles. The position involves ensuring merchandise is properly tagged, hung, secured, and coded, and communicating with the Coordinator on Duty for efficient flow of goods to the sales floor. The coordinator monitors team productivity, coaches as necessary, organizes and rotates back stock, and maintains merchandising philosophy and signage standards. They are also responsible for maintaining organizational, cleanliness, and recovery standards for the backroom area, ensuring compliance with recycling and hazardous waste programs, and communicating effectively with management and Associates. The role includes providing and accepting recognition and constructive feedback, partnering with Management on Associate training needs, ensuring adherence to labor laws, policies, and procedures, promoting credit and loyalty programs, supporting shrink reduction goals, and promoting safety awareness.

Requirements

Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail experience
6 months of leadership experience

Responsibilities

Executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team
Ensuring an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store
Role modeling exceptional customer service
Creating a positive internal and external customer experience
Promoting a culture of honesty and integrity; maintaining confidentiality
Orchestrating truck delivery, prioritizing the processing of merchandise onto the sales floor
Training and mentoring Associates on merchandising and processing principles
Ensuring merchandise is properly tagged, hung, secured, and coded
Communicating with the Coordinator on Duty to ensure efficient flow of goods to sales floor
Ensuring Associates complete tasks and activities according to store plan; prioritizing as needed
Monitoring productivity of team and coaching as necessary
Organizing and rotating back stock for easy replenishment
Maintaining and upholding merchandising philosophy and signage standards
Maintaining all organizational, cleanliness and recovery standards for the backroom area
Ensuring compliance with recycling and, where applicable, hazardous waste programs
Communicating accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Providing and accepting recognition and constructive feedback
Partnering with Management on Associate training needs to increase effectiveness
Ensuring adherence to all labor laws, policies, and procedures
Promoting credit and loyalty programs
Supporting and participating in store shrink reduction goals and programs
Promoting safety awareness and maintaining a safe environment
Other duties as assigned

Benefits

Associate discount
EAP
Smoking cessation program
Bereavement policy
401(k) Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union access
Referral bonuses
401(k) match (for those who meet service or hours requirements)
Medical insurance (for those who meet service or hours requirements)
Dental insurance (for those who meet service or hours requirements)
Vision insurance (for those who meet service or hours requirements)
HSA (for those who meet service or hours requirements)
Health care FSA (for those who meet service or hours requirements)
Life insurance (for those who meet service or hours requirements)
Short/long term disability (for those who meet service or hours requirements)
Paid parental leave (for those who meet service or hours requirements)
Paid holidays (for those who meet service or hours requirements)
Paid vacation (for those who meet service or hours requirements)
Paid sick leave (for those who meet service or hours requirements)
Auto/home insurance discounts (for those who meet service or hours requirements)
Scholarship program (for those who meet service or hours requirements)
Adoption assistance (for those who meet service or hours requirements)