Retail Auto Relationship Manager (Virtual)

Wells Fargo • Minneapolis, MN

236d • $63,600 - $135,700 • Remote

About The Position

Wells Fargo is seeking a Virtual Eastern US based, Retail Auto Relationship Manager in Consumer Lending, Strategic Alliances and Relationship Management as a part of Wells Fargo Auto Sales. In this role, you will participate in building and maintaining relationships with medium to large and complex and high producing auto dealer accounts within the assigned market territory and identify opportunity for process improvements within the territory. You will manage auto applications, loan volume and overall stability of credit portfolio of assigned auto dealerships, establish and maintain dealer relationships, terminate non-performing dealers, resolve complex situations and exercise independent judgment while adhering to policies, procedures and compliance requirements. Additionally, you will establish and maintain relationships with all levels of internal and external customers, and interface with all level of management, both internal and external partners.

Requirements

• 2+ years of Retail Auto Relationship Management experience, or equivalent demonstrated through work experience, training, military experience, or education.

Nice To Haves

• Wells Fargo Auto sales management and business development territory experience.
• Experience with Wells Fargo Dealer Services systems and platforms.
• Previous experience with auto operations, sales, and/or credit.
• Dealer services or auto finance risk experience.
• Previous auto finance industry experience.
• Client account relationship development and management experience.
• Proficient experience with Salesforce.
• Tableau experience.
• Knowledge and understanding of data warehouse analysis.
• Knowledge and Experience of CRS, DEALERTRAK, and other Auto Applications.
• Experience working in a virtual dialog environment.
• Strong time management skills and ability to meet deadlines.

Responsibilities

• Participate in building and maintaining relationships with medium to large and complex auto dealer accounts.
• Identify opportunities for process improvements within the territory.
• Manage auto applications, loan volume, and overall stability of credit portfolio of assigned auto dealerships.
• Establish and maintain dealer relationships.
• Terminate non-performing dealers.
• Resolve complex situations and exercise independent judgment while adhering to policies, procedures, and compliance requirements.
• Establish and maintain relationships with all levels of internal and external customers.
• Interface with all levels of management, both internal and external partners.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities