Part Time Retail Attendant - Hershey's Chocolate World $14

The Hershey CompanyLower Swatara Township, PA
Onsite

About The Position

Hershey’s Chocolate World is the most popular brand experience in the world, attracting nearly four million guests annually to its Hershey, Pennsylvania location. Guests visit for attractions, dining, and shopping for souvenirs, treats, and gifts. The exceptional customer service provided by the team is crucial to the guest experience, with a mission to create extraordinary impressions through its people. Retail Sales Attendants are responsible for providing prompt and courteous service to guests in any of the retail shops. This includes welcoming and greeting guests, initiating conversations, answering product-related questions, restocking, and operating a cash register. Attendants must be approachable and attentive to guests' needs, with required skills primarily learned through on-the-job training. This is a part-time position in Hershey, Pennsylvania, and does not include relocation assistance or other employment benefits. Weekday daytime shifts are limited during non-peak seasons. Hershey’s Chocolate World emphasizes exceptional customer service, expecting employees to be approachable, courteous, knowledgeable about products, able to communicate clearly, and provide general information with a high level of professionalism.

Requirements

  • Minimum Age: 16 years of age or older
  • Availability to work nights, weekends, and holiday shifts
  • Must maintain a neat appearance and adhere to the uniform standards
  • Must be able to work in a fast-paced environment
  • Must have problem-solving skills
  • Ability to take initiative
  • Must be able to walk or stand for 5-8 hours
  • Must be able to push, pull, lift, and carry 25-50 lbs with the possibility of overhead lifting
  • Requires bending, stooping, and twisting
  • Must be able to tolerate repetitive motion of the hands, fingers, and wrists
  • Must be able to communicate effectively with guests and fellow coworkers and function effectively as part of a team
  • Must have basic math skills (addition and subtraction)
  • Must be able to operate a cash register

Nice To Haves

  • General retail knowledge
  • High school diploma or GED equivalent
  • Retail sales work experience

Responsibilities

  • Must demonstrate our Customer Service Pledge
  • Must be approachable, showing that our guests are our priority
  • Must initiate contact with our guests by being courteous and greeting them with a smile
  • Must be willing to listen to our guests and provide for their needs
  • Must provide a genuine Thank You to every guest
  • Greet, welcome, and extend service to customers while meeting or exceeding service standards
  • Assist visitors with the purchase of gifts, candy, and souvenirs
  • Restock supplies and maintain a clean work area
  • Operate a cash register

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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