Retail Associate

Columbia Sportswear Company • Nashville, TN

126d

About The Position

With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company’s mission of 'Connecting Active People with Their Passions.' As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies’ values to enhance customer service and teamwork.

Requirements

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
• Engage with consumers to understand their needs and preferences, demonstrate and explain merchandise, and make suggestions on suitable options.
• Maintain store standards for visual merchandising, cleanliness, and safety.
• Retrieve merchandise from the sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores.

Benefits

• 401k plan with a generous company match.
• EAP + free and confidential 24/7/365 counseling services.
• Commuter benefits such as transit and parking reimbursement programs.
• Wellness benefits.
• Employee discounts.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees