Retail Associate

LEGOLAND ParksGoshen, NY
$16Onsite

About The Position

At LEGOLAND® New York Resort, we’re all about creating unforgettable experiences for our guests and for our teams. As one of our new Retail Associates, you’ll play a vital guest-facing role, dynamic and fast paced.

Requirements

  • Minimum age: 18 years old
  • Availability: Flexible schedule required, including weekends, holidays, and evenings
  • Heavy focus on weekend availability during off-peak times
  • Weekday availability expected during peak season (Memorial Day–Labor Day)
  • Previous retail, sales, or customer service experience preferred but not required
  • Strong verbal communication skills and a guest-focused mindset
  • Friendly, approachable, and proactive team player
  • Ability to stand for long periods, lift up to 25 lbs., and perform repetitive tasks
  • Comfortable working both indoors and outdoors in varying weather conditions

Nice To Haves

  • Previous retail, sales, or customer service experience preferred but not required

Responsibilities

  • Greet guests with a friendly, welcoming attitude
  • Assist guests in finding and selecting merchandise
  • Provide accurate product information, including pricing, promotions, and availability
  • Address guest questions, concerns, and issues promptly and professionally
  • Operate POS systems and process cash, credit, and other payments accurately
  • Complete sales transactions efficiently
  • Handle returns, exchanges, and refunds according to park policies
  • Maintain a clean, organized, and visually appealing retail environment
  • Replenish shelves, displays, and fixtures throughout the day
  • Ensure product tagging, pricing, and digital labels are accurate
  • Monitor inventory levels and communicate restocking needs to leadership
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