Retail Associate - Yellowstone National Park

Xanterra Parks & Resorts•Yellowstone National Park, WY

40d•$15•Onsite

About The Position

Help guests take home Yellowstone memories! Yellowstone Retail is looking for friendly, enthusiastic, and passionate employees to provide unforgettable guest service to our visitors in our retail shops. We operate and maintain eleven retail outlets throughout the park. We don't sell souvenirs, we sell memories! Job Summary: This role involves delivering exceptional guest service in line with company hospitality standards while performing cashier duties and adhering to cash handling policies. Responsibilities include suggesting add-on sales, stocking products, maintaining a clean sales floor, and providing accurate information to guests. Why Yellowstone National Park? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park. Life in Yellowstone: Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included No Wyoming state taxes deducted from your paycheck A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities Meet people of all ages from all over the country and world!

Requirements

Able to operate a cash register, handle cash accurately, open and close the store with or without assistance
Demonstrate a basic understanding of Gift Shop procedures by completing the Gift Shop Training Program
Able to function with flexibility and courteous behavior in a high traffic seasonal retail operation
Acquire and demonstrate a basic knowledge of product information
Able to work with a minimum of supervision.
Maintain excellent attendance and punctuality. Take breaks in appropriate area for limited time and use the time clock correctly
Able to stand/walk for a minimum eight-hour shift
Frequently lift and carry cartons weighing up to 50 pounds
Carry boxes/product up and down stairs at most locations several times a day
Must be able to bend down or kneel to stock product frequently during a shift

Responsibilities

Provide excellent guest service by adhering to Xanterra's hospitality standards
Perform all cashiering duties while adhering to cash handling policies
Suggest an add-on sale to every transaction performed
Stock product as necessary, making sure all displays are kept stocked, neat and clean within the guidelines of the Visual Merchandising Manual
Keep the sales floor clean; which includes sweeping, vacuuming, dusting, mopping, and trash removal
Give accurate helpful information to guests
Discuss concerns only with the manager. Alert manager to shrinkage, guest

Benefits

Employee Assistance Program
Wellness Program
Learning and Development Program
Free Yellowstone & Grand Teton National Park pass
Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
Access to discounted services at Yellowstone Medical Clinics operated by STGi.
Employee discounts at local gateway communities
Retail, Lodging and Travel Discounts
$350 Referral Bonus Program
The adventure of a lifetime!