Part Time Retail Associate

Snow Peak USA, Inc. • Portland, OR

116d • $18 - $21

About The Position

The Retail Associate provides our customers with a unique, customer first shopping experience. This position is a brand ambassador, responsible for generating sales by proactively engaging and connecting with our customers.

Requirements

• High School Degree
• Previous experience in retail with cash handling
• Excellent customer service
• Excellent verbal and written communication skills
• Ability to learn new computer programs and software
• Reliable and professional
• Friendly and engaging
• Communicate effectively with all types of customers and employees
• Prolonged periods standing
• Must be able to lift 50 pounds at times

Responsibilities

• Create an elevated, upbeat, welcoming experience for customers
• Drive and increase sales by connecting with customers and asking open-ended questions to assess needs and make relevant merchandise suggestions
• Speak with knowledge and confidence to customers about materials, styles, fit, fabrics, price and trends in the outdoor and fashion industry
• Strengthen our brand presence by encouraging customers to engage with social networking sites and email list
• Educate customers on brand history, products, offers, promotions, and events
• Process customer transactions efficiently with excellent point-of-sale/cash-handling accuracy
• Answer questions via phone or email, including notifying customers promptly regarding restocked product and special orders
• Maintain the cleanliness and organization of the sales floor, fitting rooms, window displays, cash-wrap areas, and back of house
• Execute operational processes effectively and efficiently including: shipment processing, back stock replenishment, inventory counts, loss prevention
• Communicate with internal teams and upper management, relaying special order requests, customer concerns, product issues, or sales/event opportunities to the proper team member
• Ensure that health, safety, and security rules are followed
• Performs other related duties and projects as assigned

Benefits

• All of our employees enjoy paid time off for qualifying sick leave and are also eligible for wilderness first aid certification, annual company retreat and/or camping trip, public transportation assistance, bike commuting allowance, Employee Assistance Program (EAP), Snow Peak gear package, access to third-party outdoor gear discounts, and generous discounts on Snow Peak gear and apparel.
• In addition, our regular full-time employees are eligible for medical coverage with vision and alternative care, comprehensive dental, employer match to retirement contributions, short and long-term disability insurance, life and AD&D insurance, paid vacation and holidays, and paid family and medical leave.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED