Retail Associate - Sugar Land Space Cowboys

MLB•Sugar Land, TX

6h•Onsite

About The Position

Under the direction of the Retail Operations Manager, sells retail merchandise to guests in accordance with Company’s customer service standards and applicable operational standards. This is a part-time, seasonal position (Game Day only) that requires days, nights and weekends. Must be 16 years of age or older.

Requirements

Previous experience in cash handling preferred.
Previous experience with operating point-of-sale systems preferred.
Previous experience in retail or customer service environment preferred.
Excellent guest service skills; ability to adhere to Company’s customer service standards.
Good communication skills; ability to communicate with guests and co-workers
Attention to detail.
Ability to handle multiple tasks simultaneously in fast-paced environment.
Ability to work independently and as a team member.
Basic math skills; ability to accurately handle money and count change.
Willingness to aggressively sell assigned items.
Capable of following job guidelines and supervisors' instructions.
Ability to lift and carry 25 - 50 lbs.
Ability to stand for entire length of shift.
Ability to walk up and down stairs frequently.
Bending, reaching, and climbing on step stool.
Visual acuity sufficient to see and distinguish merchandise and operate point-of-sale system.

Responsibilities

Greets and acknowledges guests.
Answers guests’ questions and assists them whenever possible.
Recommends, selects and helps locate or obtain merchandise for guests.
Processes sale with appropriate point of sale system, accepts payment, and bags merchandise.
Follows all register procedures and handles payments accordingly.
Assists customers with understanding the return/exchange policy; notifies a supervisor or Manager when a return/exchange is necessary.
Ensures that all merchandise is correctly labeled and displayed.
Routinely stocks merchandise and faces items on shelves.
Maintains a clean and organized store or stand.
Maintains orderly back-stock and knows where goods are to be found.
Sets aside and notifies supervisor of defective, mis-marked, mislabeled, incorrectly priced, shopworn or damaged merchandise.
Watches for and recognizes security risks and thefts and reports to security and management.
Completes all related close-out paperwork.
Performs other duties as assigned.