Retail Associate | Feature La Jolla

Feature LLC•San Diego, CA

7d•Onsite

About The Position

We are excited to add this critical member to the FEATURE Team. Our Sales Team is responsible for generating sales and building customer relationships in our retail stores. Associates must demonstrate high degrees of proficiency to interact with the customers and identify their needs to best maximize sales opportunities. Our Associates are responsible for continuing the client contact beyond the initial sale as well as maintaining the visual and housekeeping standards of the store. This will include the receiving of merchandise and presentation to the selling floor, processing of markdowns and removal from the floor for transfers. They have an ability to successful operate our point-of-sale (POS) register system and operate our email system.

Requirements

2+ years of selling or customer service experience
Must be a sales-driven, goal-oriented individual
Must have a positive, high-energy, friendly, outgoing and engaging personality.
Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
Must demonstrate strong verbal and written communication skills allowing for effective communication with your customers
Must possess computer skills to operate our retail POS system, Word, Excel and email
Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs

Responsibilities

Achieve and exceed the personal sales and productivity goals agreed upon with your store manager
Demonstrate a complete knowledge of the merchandises' features and benefits to maximize the sales opportunity
Be a quick thinker who listens to the customer and can identify his/her needs and overcome objections if raised
Responsible to do client development beyond the initial transaction; utilizing phone, email and written follow-up contact
Maintain the housekeeping and visual standards of the store
Have computer skills to operate the POS register and email systems
Safeguard the store's inventory by adherence to the company's loss prevention program
Follow all store operational policies and procedures
Perform additional duties as assigned to support business needs
Dust shelves and racks on floor
Windex tunnel, fitting room, cases and front mirror
Check for receipt paper, Dymo labels, tape, circle stickers
Refill Shopping Bags
Refill Receipt Holders
Refresh Shopify App to sync Deposco
Vaccum floor / wipe down cash wrap
Charge All Devices - iPad(s), Laptop, Scanner, Vacuum
Take out trash
Straighten Shoes/Hanging Clothes + Tuck In Tags
Send EOD Report
Turn off Music
Turn off lights
Leave Humidifier On for Moss/Change filter 1st of Month Tues/Thurs/Sat
Discrepancy Follow Through
Pull any product for online order or sweeps ack to HQ in a timely and organized manner
Stock daily shipments in a timely manner and also being done correctly.
Ensure apparel collections get steamed in a timely manner and put out on the sales floor.