Retail Associate

Sandbox VR•Eden Prairie, MN

54d•$16 - $16•Onsite

About The Position

We're Sandboxâ¯VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures-whether that's surviving a zombie apocalypse or battling on the high seas. Since 2017, we've led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR? Sneak peek of our store experience HERE.

Requirements

Egoless & Coachable: You take feedback well and pitch in wherever needed
Adaptable & Proactive: You're resourceful, self-driven, and good with change
Team-Focused: You stay positive and celebrate group wins
Reliable: On time, in uniform, and ready to shine
Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs
Weekend Availability: Required
Experience: 1+ year in retail/hospitality

Responsibilities

Create Unforgettable Guest Moments
Greet guests with energy and invite them into an exciting, welcoming environment
Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
Be a Tech & Experience ExpertMaster our proprietary tech and keep gear calibratedTroubleshoot issues smoothly and provide real-time, light-hearted updates to guestsCommunicate with management and tech support when issues arise, clearly and quickly
Keep Things Running SmoothlyMaintain a spotless, high-energy store that meets Sandbox VR standardsSanitize gear thoroughly and display materials/gift cards to brand expectationsPrepare iPads, body trackers, and gear before and after every session