Willowick - Retail Associate

Goodwill Industries of Gr. Cleveland & East Central OhioWillowick, OH
1d

About The Position

If you're enthusiastic about retail, excel in a team-oriented environment, and are dedicated to achieving success, we'd love to meet you! Join the Retail Team at Goodwill Willowick - Make a Difference and Change Lives Every Day! Are you ready to turn your passion for helping others into a rewarding career? At Goodwill, we believe in the power of community and the potential of every individual. Join us as a Retail Associate and be part of a mission-driven team that's changing lives through meaningful work and exceptional customer experiences. As a Retail Associate, you'll play an essential role in creating an inviting and efficient shopping experience. You'll support smooth store operations, work collaboratively with a passionate team, and directly contribute to our mission of improving lives through the power of work.

Requirements

  • A passion for retail and delivering outstanding customer experiences.
  • Strong teamwork and communication skills with a proactive attitude.
  • Flexibility to adapt to a dynamic retail environment and prioritize tasks effectively.

Nice To Haves

  • Experience in retail, sales, or customer service is a plus, but not required - we'll provide the training!

Responsibilities

  • Deliver exceptional customer service by warmly greeting and assisting shoppers.
  • Answer customer inquiries and provide product recommendations with a positive and professional demeanor.
  • Foster a welcoming and inclusive environment to enhance the shopping experience.
  • Support the team in meeting and exceeding sales goals and key performance indicators (KPIs).
  • Actively participate in promoting store promotions and initiatives.
  • Collaborate with teammates to overcome challenges and share best practices.
  • Participate in team meetings, offering ideas and insights to improve store performance.
  • Restock shelves, organize merchandise displays, and conduct inventory counts.
  • Maintain a clean, safe, and organized store environment that aligns with company standards.
  • Adapt to changing business needs, multitask effectively, and stay calm under pressure in a fast-paced environment.

Benefits

  • Bonus incentive plan
  • Generous paid time off
  • Retirement planning with company match
  • Employee Assistance Program
  • Employee discount
  • Medical, dental, & vision benefits at a fraction of the premium cost
  • Short-term and long-term disability insurance at no cost
  • Life insurance at no cost
  • Paid holidays
  • Retirement plan with company match incentive
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