Retail Associate

Art and Wellness Enterprises • Bentonville, AR

8d • Onsite

About The Position

The Retail Associate supports the store leadership team through the cultivation of a store environment that surprises and delights our guests/customers each time they walk through our doors. We envision someone with a vibrant personality, an efficient nature, and natural warmth. Our ideal candidate will provide exceptional service in all aspects of the sales floor – guest engagement, selling, product knowledge, styling, cash wrap, restock and overall shopkeeping. They are a team player through supporting daily processes, maintaining product and visual standards, and adapting in the Crystal Bridges and Momentary daily pace.

Requirements

• High School graduate or equivalent
• Professional verbal communication skills
• Excellent writing and analytical skills
• Minimum of 1-year related experience and/or training in a customer service-oriented field
• Previous experience in a retail environment
• Familiar experience with POS systems
• A love of and experience with art, fashion, or consumer brands
• The ability to think creatively and be a thoughtful problem solver
• Bending, lifting, carrying, and reaching stock shelves at least 5’ in height and up to 40 lbs.; pushing or pulling more than 40 lbs. and opening multiple doors while pushing loaded carts.
• Standing 4+ hours at a time.
• Ability to use step ladder to reach merchandise on 6’ high shelves.
• Ability to sit for long periods of time.
• Ability to read computer screens and price tickets; and ability to package and ship bulky merchandise for customers.
• Visual acuity to review written materials and detailed descriptions.
• Additionally, strong communication skills and ability to interact politely and effectively with a wide range of members, guests, volunteers and staff.
• Must have flexibility and an open availability work schedule - Sunday through Saturday, daytime, evenings, weekends, holidays, and on-call for emergencies.
• Position requires individuals to work in galleries that may have noise levels up to 85 decibels.
• Event set-up and staffing will include interior and exterior responsibilities in all seasons.
• Required: Two Saturdays and Sundays a month.
• All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check.
• In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

Responsibilities

• Deliver a positive, friendly experience by engaging the guest through conversation and service.
• Enhance the guest experience by focusing on customers and not on projects during prime hours.
• Contribute to the overall store culture by being positive, respectful, and helpful to others and act as a positive role model to peers
• Ability to adapt to a changing environment and multiple priorities
• Work productively within the team and take initiative to work with others toward a common, collaborative goal
• Assist in the training and development of peers
• Actively participate in daily and department meetings
• Demonstrate proficiency in job knowledge, participate in the processing of new shipment, help the team to keep receiving and back stock areas clean and organized
• Exhibit awareness of loss prevention guidelines
• Always adhere to company health & safety regulations
• Uphold store merchandising and cleanliness standards
• Support personalized and framed art print orders from start to finish, communicating with customers and internal teams to ensure timely completion
• Support sales by assisting in merchandising and display projects
• Exhibit a familiarity with current product, trend awareness and how they reflect with the exhibitions
• Balance individual (own) cash drawer at the end of each shift and always follow cash handling procedures to ensure accurate accounting of all revenue.
• Support departments during performances, special events and festivals
• Support other departments as needed, to ensure that a high level of guest engagement is always maintained
• Proactively seek and obtain information regarding museum policies/promotions, activities, and events to provide a high level of guest engagement
• Become familiar with museum buildings, grounds, and community to provide appropriate information and direction to guests
• Any other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED