Retail Team

Earthley Wellness•Columbus, OH

1d•$17•Onsite

About The Position

The Retail team at Earthley is seeking a Retail Associate who can join our team as a Retail Store Associate. Our retail team ensures that our store operates smoothly, provides excellent customer service, and fosters a supportive team environment. The ideal candidate will have a flexible schedule, including availability for afternoons, evenings, and weekends.

Requirements

Excellent verbal communication skills.
Competent math skills, including the ability to make change accurately.
Friendly, professional demeanor.
Ability to work effectively in a fast-paced environment.

Nice To Haves

Experience in retail sales or customer service.
Experience in teaching or leading classes.
Familiarity with point-of-sale (POS) systems.
Experience working in a team-oriented environment.
Ability to lift up to 50 pounds and stand for extended periods.
Passionate and knowledgeable about natural healthcare and Earthley's mission.

Responsibilities

Engage customers in a friendly and approachable manner.
Handle sales and transactions.
Greet customers as they enter the store.
Answer customer questions and assist with requests.
Execute purchases and returns at the cash register while checking for accuracy.
Restock and organize merchandise on the sales floor.
Resolve customer complaints and issues in a timely and professional manner.
Build connections with customers to understand their needs and preferences.
Provide excellent customer service, answer product-related inquiries, and assist customers in finding the right natural healthcare products.
Undergo training to become familiar with Earthley Wellness products.
Stay informed about new product releases, features, and the benefits of natural healthcare products.
Be comfortable using technology to assist customers seeking more information via quizzes and other digital materials.
Lead and teach store-based events for all ages, such as DIY projects, classes, and educational initiatives.
Maintain scheduling for and assist with set-up and breakdown for store-based events.
Represent Earthley Wellness at farmers' markets and other community events to raise awareness of the brand.
Additional duties as assigned.