Retail Team

Earthley WellnessColumbus, OH
1d$17Onsite

About The Position

The Retail team at Earthley is seeking a Retail Associate who can join our team as a Retail Store Associate. Our retail team ensures that our store operates smoothly, provides excellent customer service, and fosters a supportive team environment. The ideal candidate will have a flexible schedule, including availability for afternoons, evenings, and weekends.

Requirements

  • Excellent verbal communication skills.
  • Competent math skills, including the ability to make change accurately.
  • Friendly, professional demeanor.
  • Ability to work effectively in a fast-paced environment.

Nice To Haves

  • Experience in retail sales or customer service.
  • Experience in teaching or leading classes.
  • Familiarity with point-of-sale (POS) systems.
  • Experience working in a team-oriented environment.
  • Ability to lift up to 50 pounds and stand for extended periods.
  • Passionate and knowledgeable about natural healthcare and Earthley's mission.

Responsibilities

  • Engage customers in a friendly and approachable manner.
  • Handle sales and transactions.
  • Greet customers as they enter the store.
  • Answer customer questions and assist with requests.
  • Execute purchases and returns at the cash register while checking for accuracy.
  • Restock and organize merchandise on the sales floor.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Build connections with customers to understand their needs and preferences.
  • Provide excellent customer service, answer product-related inquiries, and assist customers in finding the right natural healthcare products.
  • Undergo training to become familiar with Earthley Wellness products.
  • Stay informed about new product releases, features, and the benefits of natural healthcare products.
  • Be comfortable using technology to assist customers seeking more information via quizzes and other digital materials.
  • Lead and teach store-based events for all ages, such as DIY projects, classes, and educational initiatives.
  • Maintain scheduling for and assist with set-up and breakdown for store-based events.
  • Represent Earthley Wellness at farmers' markets and other community events to raise awareness of the brand.
  • Additional duties as assigned.

Benefits

  • Competitive compensation and health benefits package
  • Access to holistic healthcare
  • Paid time off
  • $50 monthly allowance for free products and a 35% employee discount
  • A supportive, purpose-driven team culture
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