Retail Associate (Part-time)

The Cannabist Company•Marietta, OH

52d•Onsite

About The Position

The Retail Associate (“Associate”) provides an exceptional experience for all customers and fellow team members. In this role, the Associate will drive sales by creating a positive, customer-focused experience from check-in to check-out. The Associate will support the store’s efforts to drive results in a fast-paced environment while supporting the Company’s core values and culture.

Requirements

All applicants must be at least 21 years of age
1+ years of retail or customer service experience
Experience with cash handling and Point-of-Sales systems required
Exceptional customer service and problem-solving skills with the ability to deescalate and resolve customer concerns
Excellent communication skills and strong attention to detail
Ability to collaborate with others and contribute to a positive work environment
Flexibility to work nights, weekends, and holidays as needed

Responsibilities

Demonstrating exceptional cannabis product knowledge and providing guidance to customers to ensure a positive experience
Performing all retail tasks and responsibilities including, but not limited to, customer intake, sales, inventory, and POS transactions
Checking IDs, updating customer profiles, and performing sales transactions accurately
Assisting with opening and closing the store and ensuring the store is clean, organized, and stocked
Ensuring operational excellence by following SOPs, compliance regulations, and established internal processes
Additional duties as needed to support the store and team success