Retail Associate

Art and Wellness Enterprises•Bentonville, AR

11d•Onsite

About The Position

The Retail Associate supports the store leadership team through the cultivation of a store environment that surprises and delights our guests/customers each time they walk through our doors. We envision someone with a vibrant personality, an efficient nature, and natural warmth. Our ideal candidate will provide exceptional service in all aspects of the sales floor – guest engagement, selling, product knowledge, styling, cash wrap, restock and overall shopkeeping. They are a team player through supporting daily processes, maintaining product and visual standards, and adapting in the Crystal Bridges and Momentary daily pace.

Requirements

High School graduate or equivalent
Professional verbal communication skills
Excellent writing and analytical skills
Minimum of 1-year related experience and/or training in a customer service-oriented field
Previous experience in a retail environment
Familiar experience with POS systems
A love of and experience with art, fashion, or consumer brands
The ability to think creatively and be a thoughtful problem solver

Responsibilities

Deliver a positive, friendly experience by engaging the guest through conversation and service.
Enhance the guest experience by focusing on customers and not on projects during prime hours.
Contribute to the overall store culture by being positive, respectful, and helpful to others and act as a positive role model to peers
Ability to adapt to a changing environment and multiple priorities
Work productively within the team and take initiative to work with others toward a common, collaborative goal
Assist in the training and development of peers
Actively participate in daily and department meetings
Demonstrate proficiency in job knowledge, participate in the processing of new shipment, help the team to keep receiving and back stock areas clean and organized
Exhibit awareness of loss prevention guidelines
Always adhere to company health & safety regulations
Uphold store merchandising and cleanliness standards
Support personalized and framed art print orders from start to finish, communicating with customers and internal teams to ensure timely completion
Support sales by assisting in merchandising and display projects
Exhibit a familiarity with current product, trend awareness and how they reflect with the exhibitions
Balance individual (own) cash drawer at the end of each shift and always follow cash handling procedures to ensure accurate accounting of all revenue.
Support departments during performances, special events and festivals
Support other departments as needed, to ensure that a high level of guest engagement is always maintained
Proactively seek and obtain information regarding museum policies/promotions, activities, and events to provide a high level of guest engagement
Become familiar with museum buildings, grounds, and community to provide appropriate information and direction to guests
Any other duties as assigned