Retail Associate

SSA Group, LLC•Salt Lake City, UT

3d•Onsite

About The Position

Want to work at the wildest place in town? SSA Group at Utah's Hogle Zoo is looking for outgoing and energetic retail associates to join our team for this upcoming Spring season! Who are we: SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry. SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it. Position Title: Retail Associate Reports to: Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager

Requirements

Strong interpersonal and communication skills.
Thrive in a team environment while having the ability to work independently and demonstrated flexibility in a fast-paced environment.
Demonstrated ability to understand and implement written and verbal instructions.
Computer knowledge and skill level basic POS systems and excel.
Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
Open availability. Ability to work varied hours/days, including nights, weekends and holidays, as needed.
Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units
Focuses on removing barriers and empowering growth and opportunity for team members at all levels
Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary
Engages with SSA/Unit in driving community effort through engagement activities and focus.

Responsibilities

Fulfill guest’s needs quickly and efficiently.
Inform retail leadership in a timely manner when item quantities are low or special request. Working with warehouse team to pull & fill items as necessary.
Relay relevant comments received from customers directly to supervisor.
Maintain a clean, safe and organized work environment.
Uphold company policies and procedures.
Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
Check and stock supplies in counter area, floor display, floor stands and cabinets neatly, accurately, and in a timely fashion.
Clean tables, chairs, equipment as needed.
Keep counter and floor in work or service area clean and free of debris.
Maintain balanced cash drawer as assigned.
Perform other related duties, tasks, and responsibilities as assigned from time to time.
Merchandise product to maximize sales.
Increase sales by promotional items or suggestive selling.
Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
Perform other tasks as deemed necessary.