Retail Associate - Evenings & Weekends

Universal Development Companies•Johnson City, TN

19h

About The Position

The Retail Sales Associate for Universal Wine and Spirits provides friendly, knowledgeable service to customers and assists them with purchasing beer, wine, spirits, and related merchandise while ensuring compliance with all state and local alcohol regulations.

Requirements

Excellent verbal communication skills.
Excellent active listening skills.
Excellent sales and customer service skills.
Extensive knowledge of the merchandise sold.
Ability to anticipate customers’ needs.
Ability to recommend merchandise to customers.
Ability to operate or to quickly learn the store’s point-of-sale system.
High school diploma or equivalent preferred.
Previous retail experience preferred.

Responsibilities

Greets customers warmly and provides attentive, courteous service.
Checks identification to verify customers meet legal age requirements for alcohol purchases.
Listens to customer preferences and makes recommendations for products such as wine, liquor, mixers, and gifts.
Educates customers on product features, pricing, and promotions.
Retrieves and stocks merchandise from the sales floor or storage areas.
Maintains a clean, organized, and visually appealing store environment.
Operates the point-of-sale (POS) system to process sales, returns, and exchanges accurately.
Handles cash, credit, and debit transactions responsibly.
Assists with inventory counts, restocking shelves, and setting up displays.
Adheres to all company policies and alcohol-handling laws.
Performs other duties as assigned.