Retail Associate

THE UMSTEAD HOTEL & SPACary, NC
$16Onsite

About The Position

Strong candidates for Retail Associate will have several years of retail experience in a high volume specialty retailer. They must possess proven sales skills with a strong emphasis on product, exemplary customer service and a keen eye for visual presentation. A familiarity with trends in fashion and home furnishings is preferred, with an interest in delivering a superior level of customer service that will maximize sales and profits. Understanding the 5 star guidelines and UHS vision and values is a plus. Part-Time Gift Shop Retail Associate – 20-30 hours Part Time associate hours are typically on Saturdays and Sundays, with some evening shift availability, and flexibility to cover vacation time for other employees. Computer skills – including the ability to multitask between several apps and computer systems Understanding of cash-handling procedures Comfortable climbing a 5’ ladder. Able to lift 25 lbs. Aid in daily operations including processing incoming shipments, tagging product, assisting with inventory, restocking and organizing shelves, letting management know when items are low in stock Assist in outgoing shipping of items from guests and the online shop which at times can include high end fragile and delicate pieces Continually strives to understand all the products, artwork and sales items Involvement in monthly inventory counts Answers the telephone and direct calls as appropriate Assist in training any new team members as requested Checking department e-mail and responding accordingly Maintains cleanliness and neatness, including dusting shop shelves, cleaning glass and counters often throughout shift, vacuuming at closing Ensures a pleasant visit for each guest

Requirements

  • Sales ability and willingness to engage with guests
  • A warm and courteous attitude
  • Exemplary communication skills
  • Must work well in a small team environment

Nice To Haves

  • Understanding the 5 star guidelines and UHS vision and values
  • A familiarity with trends in fashion and home furnishings

Responsibilities

  • processing incoming shipments
  • tagging product
  • assisting with inventory
  • restocking and organizing shelves
  • letting management know when items are low in stock
  • Assist in outgoing shipping of items from guests and the online shop which at times can include high end fragile and delicate pieces
  • Involvement in monthly inventory counts
  • Answers the telephone and direct calls as appropriate
  • Assist in training any new team members as requested
  • Checking department e-mail and responding accordingly
  • Maintaining cleanliness and neatness, including dusting shop shelves, cleaning glass and counters often throughout shift, vacuuming at closing
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