Retail Associate- Part Time- Montecristo Cigar Lounge (Paris LV)

Caesars Entertainment•Las Vegas, NV

1d•Onsite

About The Position

The primary responsibility of the Retail Sales Associate is to accurately handle cash register transactions and ensure guests are greeted cheerfully. The Retail Sales Associate unpacks, folds, and puts away the daily deliveries of merchandise. The Retail Sales Associate ensures that the selling areas are neat and clean and complies with visual standards. All retail employees should be outgoing, upbeat, energetic, and reliable. This role is part of the award-winning team at Caesars Entertainment, contributing to the romantic ambiance and classic European style that guests expect from Paris Las Vegas, which includes 2,900 guest rooms, 295 opulent suites, 11 restaurants, and the Eiffel Tower.

Requirements

Must have 6 months previous cash handling experience.
Must be able to work any day, any time, any shift.
Work requires effective communication in English, both verbal and written form in a professional manner.
Must present a neat and professional appearance.
Work requires attention to detail and accuracy.
Work requires interactions with customers, public and co-workers.
Work requires use of a computer and/or cash register.

Nice To Haves

Cigar knowledge desired.

Responsibilities

Excellent customer service
Provides fast, friendly, professional, and responsive customer service to restaurant guests and staff.
Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5 feet - greet and speak to guest.
Accurately inputs all orders into the POS terminal.
Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
Makes drinks to order in accordance with established recipes and time guidelines.
Delivers product to customer in timely manner.
Maintain high levels of customer service at all times.
Thanks, guests, for their patronage.
Maintain appropriate level of stock items in area.
Assist in maintaining display cases and pastry par levels.
Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
Assist all co-workers as needed.
Assist in training new attendants and new management staff during their training period.
Responsible for periodic cleaning tasks assigned by Management
Attend mandatory meetings and training classes as assigned.
Resolve guest complaints expeditiously and inform Management of the complaints