OluKai Retail Associate - Haleiwa

OluKai-Kaenon-melin-Roark•Haleiwa, HI

2d•Onsite

About The Position

As the OluKai Retail Associate, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are a service oriented people pleaser, with a passion for premium products as well as the ever-evolving retail industry. We have the following position(s) open for this role: Part Time up to 19 hours per week

Requirements

Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
Must be available for a minimum of at least three (4-8hrs) shifts a week.
Must be available for holidays and weekends as necessary.
Must be 17yrs or older. GED or high school diploma preferred and/or in action.
Strong interpersonal and communications skills both verbal and written.
An independent work ethic, excellent time management skills and organizational abilities.
Positive attitude and high integrity.
Must be able to lift, carry or otherwise move objects weighing up to 30lbs.
Desire to learn and grow within the company.

Responsibilities

Hit and exceed individual and team sales goals.
Engage with new customers and build immediate and lasting rapport.
Share the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
Independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
Uphold visual standards and store cleanliness.
Be a team player to help with back of house duties including receiving, processing product and re-stock.
Thorough understanding of POS best practices and use for a seamless consumer experience.
Brand ambassador for OluKai. Participate in local events and giveback programs.