Retail Associate

The Cannabist Company•Fort Collins, CO

14d•$19

About The Position

Under general supervision, Retail Associates provide guidance and education to each customer regarding their individual marijuana needs. Retail Associates assist every patient to ensure the patient is receiving the correct medication that will best benefit the patient’s specific illness and medical condition. In adult-use markets, Retail Associates are expected to provide excellent customer care and support the Company’s core values and culture. The Retail Associate works closely and collaboratively with the dispensing facility leadership to deliver results in a fast-paced environment where systems and processes are continuously evolving.

Requirements

1-3 years of experience in a retail operation, point of sales systems and use of Microsoft office programs.
Must be passionate about handling all aspects of a retail operation, compliance and inventory control.
Excellent and effective consulting skills.
Exceptional interpersonal skills, including listening.
Excellent written and verbal communication in English
Ability to detail and able to consistently follow up instructions as outlined.
Ability to organize and prioritize work.
MED badge reqired

Responsibilities

Ensures all intake forms and other paperwork is properly completed and filed correctly,then enters all appropriate information in company databases for future reference.
Confirms patient purchase limits prior to admission into the consultation area anddispensary.
Provide exceptional Customer Care by promoting and maintaining positive customerrelations.
Respond to calls or emails from customers requesting product, training, and generalinformation.
Management of patient records through the use of state and company database.
Maintenance and update of databases as needed.
Fulfillment of customer orders.
Responsible for the sales and promotion of all products.
Build and maintain a high level of integrity and trust for specific products.