About The Position

As a Nike Retail Associate, you embody the “Just Do It” mindset, providing exceptional service to help consumers discover products that inspire them to move, dream, and dare. You are responsible for building brand trust and loyalty within the store environment. The role operates in a fast-paced, high-traffic setting, requiring you to navigate various store zones and cater to diverse consumer needs. You are part of a collaborative team, working with optimism and a shared goal of delivering the ultimate Nike store experience to every consumer. The ideal candidate leads with service, understanding and addressing consumer needs to guide them to the right gear. You are expected to maintain product knowledge, pay attention to details, keep the store organized, meet sales goals, and act with purpose. Building connections with both consumers and teammates is crucial, bringing the energy of sport, sharing knowledge, and fostering an inclusive environment. Integrity is paramount, requiring adherence to high standards, honest communication, and reliability in all interactions. An online assessment is part of the application process, designed to evaluate personality and behavioral preferences relevant to the Retail Athlete/Associate role.

Requirements

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs
  • Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations
  • Must be at least 18 (U.S.)
  • Completion of an online assessment as part of the application process

Responsibilities

  • Bring the “Just Do It” mindset to life
  • Serve like a pro to help consumers discover inspiring products
  • Build brand trust and loyalty in the store
  • Serve our consumer and provide them with the ultimate Nike store experience
  • Understand and obsess the consumer’s needs
  • Guide consumers to the gear that elevates their performance
  • Know the product
  • Honor the details
  • Keep the store sharp
  • Hit goals and move with purpose
  • Show up for the consumer and your teammates
  • Bring the energy of sport
  • Share your knowledge
  • Create a space where everyone feels seen and supported
  • Meet elevated standards
  • Communicate honestly
  • Model reliability in every interaction

Benefits

  • Discounts up to 50% off for you and eligible family members, from Nike, Converse, and Jordan
  • Tuition Assistance of up to $5,250 per calendar year (Eligibility Varies)
  • Accrued Paid Time Off and Holiday Pay (Eligibility Varies)
  • Medical, Dental and Vision Insurance (Eligibility Varies)
  • Parental & Family Leaves; Short and Long-Term Disability (Eligibility Varies)
  • Healthcare Flexible Spending Accounts & Dependent Care Flexible Spending Accounts (Eligibility Varies)
  • 401(k) Plan (Eligibility Varies)
  • Financial Coaching and Education Benefits (Eligibility Varies)
  • Commuter Benefits
  • Mental and Emotional Health Benefits
  • Child Development Support and Caregiving Benefits (Eligibility Varies)
  • Employee Assistance Program
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