Part Time Retail Associate

The Cannabist Company•Wilmington, DE

12d•$16

About The Position

Under general supervision, Sales Associates provide guidance and education to each patient with medical marijuana needs. Associates assist every patient to ensure he or she is receiving the correct medication that will best benefit the patient’s specific illness and medical condition.

Requirements

Must be at least 21 years of age
Two years of direct customer service experience required.
Understanding of and experience with Windows Operating System and Microsoft Outlook
Must be able to speak and communicate verbally with co-workers, customers, vendors, etc.
While performing the duties of this job, the employee is required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 50pounds (or more with assistance).

Nice To Haves

Retail experience a strong plus
Experience with Point-of-Sales systems

Responsibilities

Ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information in ADILAS for future reference.
Confirms patient purchase limits prior to admission intothe consultation area and informs the appropriate pharmacist of such limits.
Provide Exceptional Customer Care by promoting and maintaining positive customer relations.
Respond to calls or emails from customers requesting product, training, and general information.
Management of patient records through the use of an MMJ database.
Maintenance and update of databases as needed.
Fulfillment of customer orders.
Responsible for the sales and promotion of all Columbia Care products.
Build and maintain a high level of integrity and trust for specific products.