Retail Associate (FT)
About The Position
Join our dynamic retail team as a full-time Retail Associate in Newington, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service and contribute to our store's success. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service. Guide each customer through RWSC’s Ultimate Fit Experience Deliver outstanding customer service by greeting customers, answering questions, and assisting with product selections Process sales transactions accurately using our Point of Sale (POS) system Handle cash, credit card payments, and returns according to company procedures Maintain a clean, organized, and visually appealing store environment Assist with inventory management, including receiving, stocking, and organizing merchandise Collaborate with team members to achieve sales goals and maintain high customer satisfaction Stay informed about product features, promotions, and store policies to provide accurate information to customers Participate in loss prevention efforts by remaining vigilant and following security protocols
Requirements
- High school diploma or equivalent
- Previous retail experience preferred
- Excellent customer service and interpersonal skills
- Strong sales abilities and results-oriented mindset
- Proficiency in operating POS systems and handling cash transactions
- Basic math skills for processing sales and managing inventory
- Ability to work in a fast-paced environment and multitask effectively
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Physical ability to stand for extended periods and lift up to 25 pounds
- Team player with a positive attitude and willingness to learn
Responsibilities
- Guide each customer through RWSC’s Ultimate Fit Experience
- Deliver outstanding customer service by greeting customers, answering questions, and assisting with product selections
- Process sales transactions accurately using our Point of Sale (POS) system
- Handle cash, credit card payments, and returns according to company procedures
- Maintain a clean, organized, and visually appealing store environment
- Assist with inventory management, including receiving, stocking, and organizing merchandise
- Collaborate with team members to achieve sales goals and maintain high customer satisfaction
- Stay informed about product features, promotions, and store policies to provide accurate information to customers
- Participate in loss prevention efforts by remaining vigilant and following security protocols
Benefits
- medical, dental, and vision coverage
- health savings and flexible spending accounts
- life and disability insurance
- generous paid time off and holidays
- a 401(k) match
- employee discounts
- valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
