This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The Grand Sierra is looking for energetic and customer service minded individuals to join the Retail Operations Department team as a Retail Attendant. The Retail Attendant guarantees guests are served in a warm, accommodating and professional manner ensuring total guest satisfaction. Answer questions, stock retail areas when needed while performing cashiering duties. Organize and maintain appearance of assigned retail outlet. Guarantee prompt, courteous and team minded service throughout the entire department and adhere to all Grand Sierra Resort standards.
Responsibilities
- Provide guest service to our customers while performing cashiering duties.
- Organize and maintain appearance of assigned retail outlet.
- Listen and respond to guest inquiries using a positive, clear speaking voice.
- Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
- Receive payment from guests in the form of cash, credit cards, room charges and comp slips; make change as needed, verify validity of charges, record charges and insure vouchers are properly executed in order to properly balance all monetary transactions.
- Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank.
- Keep shop organized and neat in appearance i.e., dust, straighten, stack, etc.
- Check all incoming stock against invoices to make sure that the correct quantities are being received.
Requirements
- Previous retail experience preferred.
- Ability to deal with customers and co-workers in a tactful and respectful manner.
- Ability to read, write, speak and understand the English language.
- Possess excellent communication skills, both in written and oral form.
- Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form.
- Excellent time management, problem solving and organizational skills.
- Ability to accurately add, subtract, multiply, and divide in all units of measure and calculate figures and amounts.
- Must be a minimum of 18 years of age.
- Flexible to work all shifts including holidays, nights, and weekend hours.
