Retail Associate

Columbia Sportswear • Howell, MI

403d

About The Position

The Retail Associate position at Columbia Sportswear involves representing the company and its products while providing exceptional customer service. Associates are responsible for maintaining product availability, creating visual displays, and ensuring a smooth checkout process. This role supports the Store Leadership team in achieving the company's mission of connecting active people with their passions, contributing to store profitability through efficient operations and customer engagement.

Requirements

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Experience interacting with and serving consumers.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Maintain store and visual merchandising, cleanliness, and safety standards.
• Retrieve merchandise from stock room and other inventory locations to restock the sales floor.
• Perform cash register transactions efficiently and accurately, including sales, returns, and exchanges.
• Connect consumers to the company loyalty programs.
• Contribute to the profitability of the store by receiving and processing incoming and outgoing products accurately and efficiently.
• Respond to consumer questions regarding product features, benefits, and availability.
• Assist consumers with buying decisions by understanding their needs related to merchandise.
• Acquire necessary knowledge about products, policies, procedures, and programs to execute day-to-day operations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Apparel Manufacturing
• Education Level: High school or GED
• Number of Employees: 251-500 employees