Retail Associate

About the position

At Sandbox VR, we are dedicated to providing the most advanced virtual reality experiences in the world. Our mission is to bring people closer together through immersive experiences that make them the stars of their own movies. As a member of our team, you will play a crucial role in delivering a world-class guest experience, guiding guests through their adventures, and ensuring they leave excited to share their experiences. You will also be responsible for maintaining the cleanliness and order of our facilities, ensuring that every aspect of the guest experience is exceptional.

Responsibilities

• Deliver a World-Class Guest Experience by welcoming guests and guiding them through their experiences.
• Provide Technical Support and Troubleshooting for guests, helping them fit their gear and addressing any technical issues.
• Maintain cleanliness and order in the store, experience rooms, and equipment to ensure a premium experience.

Requirements

• Must be 18 years of age or older.
• Ability to work flexible hours, including weekends.
• Strong problem-solving skills and adaptability to change.
• Physical stamina to be on feet for long periods, bend, lift up to 40 lbs., and walk up stairs.
• Close-distance hand-eye coordination and ability to manipulate basic hand tools.

Nice-to-haves

• Positive attitude and a team-oriented mindset.
• Egoless approach to work, prioritizing team success over personal agendas.

Benefits

• Sick time
• 401(k) + Match
• Commuter (Transit and Parking) Benefits
• Exclusive savings on entertainment, shopping, hotels, and more
• Promotion Potential - over 40% of our store roles are promoted from within
• Referral Bonus Program
• Employee Discounts and Free Sessions
• Positive Guest Review Incentive Program