Retail Associate (Vestavia)

Vapor Thrift StoreVestavia Hills, AL
129d

About The Position

The Retail Associate will drive profitability through customer engagement and retail sales excellence. This position requires a commitment to the mission of establishing sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

Requirements

  • Love our Lord and commit to our mission
  • Be organized and have good attention to detail
  • Have a positive, upbeat, and engaging demeanor, prioritizing the needs and experience of the customer at all times
  • Have sufficient technical skills to learn point-of-sale systems and to count money efficiently and accurately

Responsibilities

  • Greet every customer and treat them with respect, optimism and joy at all times
  • Answer any and all questions for customers
  • Assist with any customer needs
  • Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
  • Share the vision and mission of Vapor Ministries with customers
  • Efficiently assist customers with checkout processes
  • Operate the VTS point-of-sale system for checkout
  • Efficiently and securely handle cash and credit transactions
  • If scheduled to open or close, perform and complete the opening/closing checklist procedures
  • Ensure a properly organized and clean workspace and retail floor
  • Perform any cleaning needed at opening or closing and during work hours to ensure an exceptional customer experience
  • Stock shelves and racks as needed when not assisting customers
  • Merchandise (organize and make visually appealing) products for sale to create a visually appealing space for customers
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