Retail Associate Manager - Seattle Kraken

Bensussen Deutsch And Associates • Seattle, WA

96d • $78,000 - $85,000

About The Position

The Retail Store Manager's primary role will be to organize and manage retail store locations for NHL Seattle. This position will be responsible for leading the retail supervisors and our part-time retail staff.

Requirements

• Bachelor's degree in business administration or related field preferred
• Previous experience in retail management or a related field is required, typically 2-5 years at a supervisory level
• Must be able to work a flexible schedule (mainly evenings and weekends)
• A proven ability to lead, manage and motivate a staff of up to 30
• Strong leadership and team management skills, and proficiency in retail software and point-of-sale systems
• Proficient with Excel spreadsheets and translating data into insights
• Strong organizational and problem-solving skills, ability to work under pressure, and a proactive approach to achieving goals
• Excellent communication, customer service, and process improvement skills
• Enthusiastic, self-motivated and eager to learn more about our unique retail industry

Responsibilities

• Supervising and developing full/part-time staff for all retail locations
• POS system handling, prepare and review sales reports, financial statements, and other performance metrics
• Achieve sales targets and KPIs set by the company
• Oversee inventory levels and ensure accurate stock control including stock replenishment and tracking during the launch period to maximize sales opportunities
• Order and receive merchandise, ensuring timely and efficient restocking
• Conduct regular stock audits to minimize shrinkage and discrepancies
• Organization of the retail stores as per BDA and NHL Seattle merchandising requirements
• Ensure high levels of customer satisfaction through excellent service
• Handle customer complaints and resolve issues promptly
• Schedule staff shifts, manage labor OPEX, store expenses and budget, optimizing financial performance
• Recruit, train, manage performance and supervise store employees
• Conducting annual performance reviews of part-time staff
• Providing coverage for the Team Store as needed
• In Collaboration with BDA Marketing team, plan and execute in-store promotions, marketing campaigns and collaborate with the marketing team to drive store traffic and sales

Benefits

• Base salary range of $78,000 to $85,000
• Robust PTO including vacation, a paid volunteer day, holidays and summer Fridays
• Medical, dental, vision, life, and AD&D insurance
• 401k
• Tuition reimbursement
• Mental health and financial wellness programs
• Professional development opportunities including tuition reimbursement
• Certain revenue-generating positions may be eligible for incentive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: Bachelor's degree