Retail Associate - Donation & Sales Floor

GOODWILL IND OF THE CHESAPEAKE INC • Owings Mills, MD

10h • $16 • Onsite

About The Position

Goodwill Industries of the Chesapeake is seeking a Retail Associate to assist with day‑to‑day store functions, including customer service, donation support, merchandise handling, and sales floor activities.

This position offers a mix of responsibilities for individuals who prefer active work and contributing to a well‑run retail environment.

Requirements

• High school diploma or equivalent preferred
• Ability to follow instructions and work with frequent interruptions
• Strong communication and teamwork skills
• Dependable, adaptable, and service-oriented
• Weekend availability (both Saturday and Sunday) is required
• Ability to work flexible shifts, including evenings and holidays
• Reliable transportation required for each scheduled shift
• Must be able to read clothing tags and labels in English
• Lift up to 50 lbs (frequent lifting up to 25 lbs)
• Stand, walk, bend, reach, and use hands throughout shift
• Medium physical demand work environment

Nice To Haves

• Customer service, retail, or material handling experience preferred
• Some locations may require forklift operation (certification provided if needed within 30 days of hire)

Responsibilities

• Greet and assist customers and donors in a professional, friendly manner
• Help donors unload items, issue donation receipts, and maintain accurate records
• Support merchandise production by sorting, pricing, and tagging goods
• Stock and maintain organized sales floor and backroom areas
• Operate a cash register and POS system accurately
• Assist with daily opening, closing, and recovery tasks
• Support fundraising initiatives and uphold Goodwill’s mission
• Follow safety, cleanliness, and housekeeping standards

Benefits

• Goodwill Industries of the Chesapeake offers competitive pay, growth opportunities, and the chance to support programs that strengthen our local community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees