Retail Associate - Customer Service

GOODWILL IND OF THE CHESAPEAKE INCBaltimore, MD
$16Onsite

About The Position

Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support. This is a hands-on, team-based role for someone who enjoys variety, staying active, and making a positive impact in their community.

Requirements

  • High school diploma or equivalent preferred
  • Customer service, retail, or material handling experience preferred
  • Ability to follow instructions and work with frequent interruptions
  • Strong communication and teamwork skills
  • Dependable, adaptable, and service-oriented
  • Weekend availability (both Saturday and Sunday) is required
  • Reliable transportation required for each scheduled shift
  • Must be able to read clothing tags and labels in English
  • Lift up to 50 lbs (frequent lifting up to 25 lbs)
  • Stand, walk, bend, reach, and use hands throughout shift
  • Medium physical demand work environment

Responsibilities

  • Greet and assist customers and donors in a professional, friendly manner
  • Help donors unload items, issue donation receipts, and maintain accurate records
  • Support merchandise production by sorting, pricing, and tagging goods
  • Stock and maintain organized sales floor and backroom areas
  • Operate a cash register and POS system accurately
  • Assist with daily opening, closing, and recovery tasks
  • Support fundraising initiatives and uphold Goodwill’s mission
  • Follow safety, cleanliness, and housekeeping standards

Benefits

  • competitive pay
  • growth opportunities
  • the chance to support programs that strengthen our local community
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