melin Retail Assistant Store Manager - Century City

OluKai-Kaenon-melin-Roark•Los Angeles, CA

18d

About The Position

The Assistant Store Manager will be responsible for leading the store team and partnering with the Store Manager to provide the highest level of connection and focus to each guest that enters a melin store. To always put the team and guest first, and work to build a lifelong relationship with each melin guest and the melin brand. In addition, the Assistant Store Manager will be responsible for opening and closing the store, handling operational procedures, inventory management, managing the POS system, and overall upkeep of the store while providing exceptional customer service and fostering a team environment. The Assistant Store Manager should have scheduling flexibility, excellent management skills, customer service orientation, and problem-solving abilities.

Requirements

2+ Years of retail experience and 1+ year of management experience and/or similar client services/management related experience.
Ability and willingness to work weekends, evenings, and holidays as needed.
Self-motivated leader with strong entrepreneurial skills.
Innate guest centric mindset.
Shows elevated communication skills and can tailor style to suit the audience.
Creative and adaptable team player with a winning and positive attitude.

Nice To Haves

BA or BS preferred.

Responsibilities

Partnership with the Store Manager to manage the store financial plan including revenue and expenses
Assist Store Manager to recruit, interview, and train A team players.
Deliver and demonstrate strong interpersonal and communications skills both verbal and written, strong independent work ethic, excellent time management skills, and organizational abilities.
Manage and execute store product flow, back of house operations, supply needs, and daily store maintenance.
Execute seasonal floor sets/visual merchandising directives within the store and maintain visual standards and brand image daily.
Be the product expert, understand the customer needs, share your product knowledge, and guide our customers to product selections that meet their needs.
Share your product knowledge with staff, provide coaching relating to product and selling techniques in order foster productivity among the store team.
Manage POS issues. Reconcile tills, process returns, exchanges, gift cards, and discounts accurately.
Motivate and inspire staff by approaching the sales floor each day with enthusiasm and outgoing stoke. Lead by example in everything you do.
Assistance in managing the store team including recruiting, hiring, training, and career development in collaboration with Corporate Human Resources.
Assistance to the Store Manager to set staff schedule, to include but not limited to time off, coverage swaps, daily breaks and lunches, cover schedule gaps as required.
Help manage employee conflict and resolution.
Plan and conduct individual touch bases and store meetings in partnership with the Store Manager.
Lead and participate in Staff Training process.
Perform performance check ins with staff on a regular basis.
Properly merchandise and re-merchandise all items in the store when needed.
Manage store inventory, restocking products and receiving new products.
Identify holes in shop inventory and place fill in orders to bring stock to correct inventory levels.
Partner and assist with all store events, required to be present for all events unless otherwise approved by your manager.
Engage and assist in the promotion and marketing of all store events.
Partner with Store Manager to execute at least 1 event per quarter that is unique to the flagship location.
Seek out local collaborations with relevant brands, artists, musicians, and athletes to promote flagship location.
Be an ambassador and network in your local market and community.