About The Position

Assistant Store Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Developing and leading a great team while increasing sales and profits of your assigned area will be the most important part of your job. Your hands-on leadership and management expertise will allow our organization to grow. This job is composed of a variety of tasks that are covered by general operating procedures but will also require extensive individual judgment to ensure successful operation of the store.

Requirements

  • 2-4 years of management experience
  • Retail Management experience is preferred
  • Flexibility to work any open store hours
  • Proven skills in business analysis, with the ability to execute company standards successfully
  • Experience producing results, managing and developing employees, and succeeding in a retail environment
  • Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
  • Strong communication and leadership skills
  • Highly motivated leader capable of motivating others to achieve company goals
  • Excellent Customer Service skills
  • Excellent verbal and written communication
  • Must possess strong work ethic and interpersonal skills
  • Basic computer skills
  • Highly organized and detail-oriented
  • Ability to: Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
  • Ability to: Effectively communicate with customers and employees, in-person and over the phone
  • Ability to: Demonstrate initiative and effective problem-solving skills within the scope of the position
  • Ability to: Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast paced environment.

Nice To Haves

  • Retail Management experience is preferred

Responsibilities

  • Drive sales and profitability through customer satisfaction
  • Develop and implement payroll plans and monitor daily payroll to ensure the plan is met
  • Display strong merchandise throughout the store and execute plan-o-grams
  • Ensure merchandise is properly priced, displayed, and stocked according to inventory levels appropriate for the store
  • Ensure efficient day-to-day operations of the store
  • Supervise, train, and develop subordinate managers and hourly store personnel in all areas and functions required to run the store effectively
  • Ensure all employees provide outstanding customer service to satisfy our customer's needs
  • Ensure all expenses are maintained within the planned budget
  • Be familiar with and enforce all company policies and procedures
  • Oversee the implementation of special promotions and advertising events
  • Maintain strong communication between store and all support departments
  • Work with Store Manager to ensure all aspects of the P&L are being met. This including sales, gross margin, payroll, and shrink
  • Ensure the store is in compliance with OSHA requirements and all safety procedures
  • Provide exemplary customer service
  • Oversee store programs through effective delegation and management of work, employees, time, and resources
  • Maintain working knowledge of products and services
  • May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials
  • Safety awareness of anything in store that may be hazard to employees or customers
  • Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner
  • Additional duties, as assigned

Benefits

  • medical
  • dental
  • vision
  • life
  • disability insurance
  • 401-k savings program
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